Ben Pollard, Chairman from 2014, leads Pollards’ push for strategic innovation. He writes: ‘Tech is taking over the world. Entire industries are being slowly torn to shreds before our eyes. Intrinsically linked to this is a massive rise in consumer expectations. These trends are unstoppable and will eventually catch up with the print industry. We see the wind changing and we are setting our sails to catch it. Through brandhub360, we aim to build the best print buying experience in the industry. Through their own bespoke portal, customers can order what they want, say when they want it, and be sure that it will be delivered on time, every time.’

It’s over a decade since we launched our first online print portal. Since then our dedicated team of developers have been working tirelessly on it, improving and adding more features with each iteration. Culminating in the latest version, named brandhub360. In a nutshell, brandhub360 is a safe and secure Web-2-Print platform for customers to access and order brand assets, products, marketing services and more. Customers will have their own site tailored to their predefined parameters. brandhub360 thus enables ordering from across their business within an environment which is controlled for quality, cost and delivery times. Of course we’re very proud to say that since its launch in 2020 brandhub360 has received some outstanding feedback from clients, and when it has been put up against other systems in client reviews and tenders – it comes out on top every time. Over 20,000 orders were received via brandhub360 in 2022 with the vast majority being automated directly to our manufacturing facility for printed and mailed products; this automation enables our “express service” allowing bespoke manufactured products to be manufactured and dispatched on the same day.